We offer a 100% Satisfaction Guarantee within 14 days after you receive your items - Which means we will refund your money if you are not satisfied with your order for any reason which belongs to our side (a refund will be available in there was a mistake on our side) within 14 days after you receive your items. We want to provide a risk-free shopping experience and trust our customers to not take advantage of us on this offer.
In the unlikely event that your order hasn't arrived within 30-35 days (due to lost mail, etc.) please contact us and we will resend your order or refunds 100% money.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment (such as Paypal), within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
If you receive a refund, the cost of return shipping will be deducted from your refund.